Terms and Conditions
Last Updated: March 18, 2025
INTRODUCTION
Welcome to Just A Baby. These Terms of Service (“Terms”) govern your access to and use of the Just A Baby mobile application, website, and services (collectively, the “Service”). Please read these Terms carefully as they contain important information regarding your legal rights, remedies, and obligations.
By accessing or using the Just A Baby Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms or our Privacy Policy, you may not access or use the Service.
IMPORTANT NOTICE REGARDING DATA COLLECTION AND THIRD-PARTY SERVICES
PLEASE READ THIS SECTION CAREFULLY: Just A Baby utilizes third-party services, including Twilio, Inc. d/b/a Twilio Segment (“Segment”), to collect, process, and analyze user data. By using our Service, you acknowledge and consent to the following:
- We partner with Twilio Segment and other third-party services that may collect and process your data, including personal information and communications you share through the app.
- These third-party services may collect data including, but not limited to:
- Personal identifiers (name, email address, phone number, IP address)
- Device information and identifiers
- User-generated content and communications
- Profile information including reproductive health information (such as fertility status, family planning timeline, relationship status)
- App usage data and interactions
- We use this data for purposes including:
- Providing and improving our Service
- Personalizing your experience
- Analytics and performance monitoring
- Marketing and advertising
- Facilitating connections between users
- Third parties may receive data through APIs, SDKs, and other integration technologies embedded in our application.
If you do not consent to this data collection and sharing, you should not use the Service.
CALIFORNIA PRIVACY RIGHTS NOTICE
If you are a California resident, California law provides you with specific rights regarding your personal information, including rights under the California Invasion of Privacy Act (CIPA) and the California Confidentiality of Medical Information Act (CMIA).
Medical Information Notice
Our Service may collect information related to reproductive health and family planning that may be considered “medical information” under California law. By using the Service, you explicitly consent to:
- The collection of such information as necessary to provide the Service
- The processing of this information by both Just A Baby and our third-party service providers
- The use of this information to facilitate connections between users based on compatibility factors
You have the right to:
- Access the medical information we collect about you
- Request deletion of such information
- Opt out of certain types of data sharing
For more information about exercising these rights, please see our Privacy Policy or contact us at [email protected].
ACCOUNT REGISTRATION
To use certain features of the Service, you must register for an account. When you register, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account and password
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
You must be at least 18 years old to create an account and use the Service.
COMMUNITY STANDARDS AND PROHIBITED CONDUCT
CONVERSATION AROUND CONCEPTION CHOICES
Our platform is designed to facilitate connections for various family formation paths. All users must respect others’ choices regarding conception, surrogacy, donation, or co-parenting arrangements. Judgment, criticism, or harassment regarding these choices is strictly prohibited.
COERCION
Any form of coercion, manipulation, or pressure tactics is strictly prohibited. All arrangements and agreements between users must be entered into freely and with informed consent. Any reported coercive behavior will result in immediate account termination.
APP HOPPING
To maintain the security and integrity of our community, we discourage “app hopping” – creating multiple accounts or using multiple fertility/family formation apps simultaneously to misrepresent yourself or your intentions. Users found engaging in deceptive practices across platforms may have their accounts terminated.
NO VPNS
The use of Virtual Private Networks (VPNs) or other methods to disguise your location or identity is prohibited. We require accurate location information to facilitate appropriate matches and ensure compliance with regional laws.
OTHER CHAT APPS
While we understand users may eventually move communications to other platforms, we strongly recommend keeping initial conversations within our app for safety and record-keeping. Just A Baby cannot protect users or verify communications that occur outside our platform.
DISCRIMINATION
Discrimination based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic is strictly prohibited. Our platform is inclusive and welcomes all individuals seeking to create families regardless of background.
NUDITY
Explicit nudity in profile photos or in communications is strictly prohibited. Profile images should be appropriate and respectful. Sharing of explicit images may result in immediate account termination and possible reporting to authorities.
CATFISHING
Misrepresenting your identity, using someone else’s photos, or creating fictional personas (“catfishing”) is strictly prohibited. All users must represent themselves honestly and accurately.
CRIMINAL BACKGROUNDS
Users with certain criminal backgrounds, especially those involving violence, sexual offenses, or fraud, are prohibited from using our platform. We reserve the right to conduct background checks and remove users with concerning criminal histories.
CREEPY SEXUAL MESSAGES
Our platform is for family formation, not dating or sexual connections. Sexually explicit, inappropriate, or harassing messages are strictly prohibited and will result in account termination.
DISCUSSION RE: DECLINING FERTILITY OR PROBLEMS
While discussing fertility challenges is appropriate, making unsolicited comments about another user’s fertility, age-related fertility decline, or reproductive issues is inappropriate and may constitute harassment.
HEATED RESPONSES
We understand that family formation is an emotional topic, but hostile, aggressive, or threatening communications are prohibited. All users must communicate respectfully, even during disagreements.
USER CONTENT AND CONDUCT
You are solely responsible for all content you post, upload, or transmit through the Service (“User Content”). By submitting User Content, you grant Just A Baby a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in connection with providing the Service.
You agree not to:
- Post content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
- Impersonate any person or entity
- Use the Service for any illegal purpose
- Interfere with or disrupt the Service or servers
- Collect or store personal data about other users without their consent
- Attempt to gain unauthorized access to the Service
- Use the Service for commercial purposes without our prior written consent
- Engage in any of the prohibited behaviors described in the Community Standards section
DATA COLLECTION AND PRIVACY
Types of Data Collected
We collect various types of data when you use our Service, including:
- Account Information: Name, email address, phone number, date of birth
- Profile Information: Photos, personal descriptions, preferences regarding surrogacy, donation, or co-parenting
- Reproductive and Family Planning Information: Information about your fertility status, reproductive goals, timeline for having children, and parenting preferences
- Communications: Messages exchanged with other users and communications with Just A Baby
- Usage Information: How you interact with the app, features you use, time spent on various screens
- Device Information: Device type, operating system, unique device identifiers, IP address
How We Use Data
We use your data for the following purposes:
- Providing and improving the Service
- Connecting you with potential matches
- Personalizing your experience
- Communicating with you about the Service
- Analyzing usage patterns to improve the app
- Marketing and advertising
- Ensuring compliance with our Terms
- Detecting and preventing fraud
Third-Party Data Processing
We work with the following key third-party services that may access, collect, or process your data:
- Twilio Segment: Collects and processes user data for analytics, tracks user behavior within the app, and can access profile information and communication metadata
- Analytics Providers: Help us understand user behavior and improve our Service
- Cloud Service Providers: Store data and help deliver our Service
- Marketing Partners: Help us promote our Service and may receive anonymized or aggregated data
Each third-party service receives only the data necessary for its specific function. For complete details on each third party’s data access and processing activities, please see our Privacy Policy.
User Controls and Choices
You have several options to control your data:
- Profile Privacy Settings: Control what information is visible to other users
- Communication Preferences: Manage who can contact you and how
- Marketing Opt-outs: Control marketing communications
- Data Access and Deletion: Request a copy of your data or account deletion
To exercise these controls, visit the Settings section of the app or contact [email protected].
EXPLICIT CONSENT FOR DATA COLLECTION AND SHARING
By using our Service, you expressly consent to:
- The collection of personal information, including reproductive health information and family planning preferences
- The processing of this information by Just A Baby and our third-party service providers
- The use of your information to match you with potential surrogates, donors, or co-parents
- The monitoring, collection, and analysis of your app usage by analytics tools, including Twilio Segment
- The use of your data for service improvement, marketing, and advertising purposes
If you wish to withdraw consent for any of these uses, please contact us at [email protected]. Note that withdrawing consent for certain uses may impact our ability to provide the Service.
TERMINATION
We may terminate or suspend your account and access to the Service at any time, without prior notice or liability, for any reason, including if you breach these Terms.
DISCLAIMERS
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Just A Baby does not guarantee the accuracy, completeness, or usefulness of any information on the Service or the success of any matches. We are not responsible for any outcomes resulting from connections made through our Service.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUST A BABY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Just A Baby and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.
GOVERNING LAW
These Terms shall be governed by the laws of the State of Delaware, without respect to its conflict of laws principles. Any legal action or proceeding relating to your access to or use of the Service shall be instituted in a federal or state court in Delaware, and you agree to submit to the personal jurisdiction of such courts.
ARBITRATION AGREEMENT
Except for claims involving intellectual property, obligations to pay amounts owed, or actions to enforce these Terms, any dispute arising from or relating to these Terms or the Service shall be finally settled by binding arbitration. The arbitration will be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association.
You and Just A Baby agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and Just A Baby waive any right to a jury trial.
CHANGES TO TERMS
We may modify these Terms at any time by posting the revised Terms on our website or in the app. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
Just A Baby, Inc. 31 Driggs Ave. Brooklyn, NY 11222 [email protected]
ACKNOWLEDGMENT
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THESE TERMS OF SERVICE, YOU MUST IMMEDIATELY CEASE USING THE SERVICE.